Trust & Safety on Ethiolet

Verification tiers

Listings show a badge that reflects how far their checks have progressed.

• GOLD — Strong evidence of legitimacy (e.g., ownership/authority checks + recent media).
• SILVER — Solid signals, but not the full GOLD set.
• PENDING — Checks in progress; treat details carefully.
• NONE — No verification yet.

Freshness badge

We show whether the verification is recent. If the last check was within the past 24 hours, the badge reads Fresh. Older checks are marked Stale.

Why it matters: a listing can change. Fresh checks give you more confidence that what you see is up to date.

Privacy-safe maps

On the feed, maps show the neighborhood, not the exact address. We may reveal more precise location on the detail page for GOLD listings or when the owner explicitly agrees.

This reduces scams, protects owner privacy, and still helps renters assess commute and area fit.

How verification works (high level)

1. Owner/agent provides basic property and contact details.
2. We request supporting signals (e.g., documents or media).
3. Automated checks run; manual review may apply for GOLD.
4. Badge + freshness appear on the listing and update over time.

Note: Exact checks vary by region and data availability. We’re improving coverage continuously.

Safety tips

• Never pay a deposit before viewing the property or verifying the owner/agent.
• Use the in-app contact flow; avoid sharing sensitive info over unsecured channels.
• Report suspicious listings—our team reviews and may adjust badges or remove content.

Questions or concerns?

Reach out via our help page, or report a listing directly from its detail page.