Help

Quick answers, safety tips, and how to report an issue.

Common questions

  • How do verification badges work? See Trust & Safety.
  • Why is the map not exact on the feed? We mask locations for privacy and reveal more detail on trusted listings.
  • How can I list my property? Start here: List a Property.

Report a listing

If something looks suspicious or inaccurate, report it from the listing page using the “Report” option, or email us with the listing link.

Contact: contact@rukmaya.com

Safety tips

  • Don’t send money before viewing the property or verifying the owner/agent.
  • Use the in-app contact flow; avoid sharing sensitive info over unsecured channels.
  • Meet in safe, public places when possible.